Solar, batteries and better energy plans, without the runaround.
Ask our AI assistant anything, get a quote in two minutes (even with no signal), or compare electricity plans for your address. This is what Yarn does for a business, on its own website.
AI assistant, chat and phone
One flow, typed in the chat or spoken on a call. Try it
Forms that work offline
Lose signal half-way and carry on; it sends when you're back. Try it
Every Australian address
Search the national address file as you type, or enter one in parts. Try it
Energy plans, compared live
Real retailer plans for your address and meter, priced for a year. Try it
AI assistant
Talk to Acme any time, in the chat or on the phone.
The chat in the corner of this page is Acme's AI assistant. It answers questions from what Acme has told it (and nothing else), takes your details and books a time for a call back. Questions with choices, an address or a time show up under its messages to tap, and you can type instead whenever you like.
- Follows Acme's flow, step by step. Every answer is checked by the same rules a person on the phone would follow.
- Says set wording word for word. Its opening line comes from the flow, never made up, and it's logged.
- Looks up your address as you say or type it, and reads back the one it found.
- Hands over to a person when you ask, or when it's out of its depth.
Get a quote
A form that goes where your customers are, signal or not.
This is Acme's quote form, the same one its link opens on a phone. Yarn builds it from a flow Acme's team draws (or asks the AI to write), so it asks only what it needs to.
- Every Australian address. Start typing yours: it searches the national address file as you go.
- Branches on your answers. Choose "Apartment" and it asks about your strata.
- Works offline. Open it once, then switch on flight mode: it carries on, takes the address in parts, and sends everything when you're back online.
- Books a time and confirms by email, with Acme's terms to accept from a link.
Try: on your phone, open Acme's quote link, answer a step, then switch on flight mode and finish it.
Acme's quote form, as customers see it.
Energy plans
Compare electricity plans for your address, live.
Give your address, your tariff and roughly what you use, and Yarn prices the plans retailers publish for your area under the Consumer Data Right, for a whole year, GST included.
- Only plans for your meter: single rate, time of use or demand, with or without controlled load.
- The same numbers everywhere: the AI agent quotes the very plans you see, and can't make one up.
- Honest about what it's based on: your usage, or a typical home's if you don't know yours.
Compare plans for any Australian address.
For the team
Behind every chat, call and form.
The chat, the phone line and the forms above are all flows. Acme's team builds them, runs them and sees every one as it happens, in Yarn.
Flows, drawn or written by AI
Draw the steps, or paste a call script and let Claude turn it into a flow, with branching, checks on every answer and wording that must be read word for word.
A screen for every call
Operators follow the flow on a call while customers fill in their part on their own phones. Or the AI agent takes the call, and a person can take over at any step.
Phones in and out
The AI agent answers the business's number and makes calls, through Twilio, and puts callers through to a person when they need one.
Calendars
Offer the free times in Microsoft 365 or Google calendars, and book the appointment in the right person's calendar.
Connected to your systems
Look things up and send the results to the business's other systems as a flow goes: a CRM or an ERP, through their APIs, with no code.
Offline for the team too
Field teams fill in forms on site with no signal, and everything syncs when they're back in range.
Live activity and a full record
See every yarn under way, who or what is on it, and the full audit: each answer, who gave it, and when.
Your brand, your business
Each business has its own people, flows, colours and limits, managed from one place.
On your website
One line puts it on your site.
The chat bubble on this page is all Acme added to its site: one line, copied from the flow's settings in Yarn. Choose whether it opens the form or a chat with the AI agent, and it takes on your brand's colour.
<script src="https://run.adev.zone/embed.js" data-business="acme" data-flow="acme-assistant" async></script>
It runs in its own frame, so it can't read your site and your site's styles can't break it.
A link
Every customer form has a link to text, email or put anywhere.
A bubble
The form or the AI chat, in the corner of any page.
A phone number
The same flow, answered by the AI agent.